Last Updated: June 2026

Introduction

At CodexMotive, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit our website, contact us, or use our services, including website design, web and mobile application development, IT support and deployment services, accessibility consulting, training, and remediation services.

By using our website and services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal and technical information when you interact with our website or services.

Personal Information

• Name
• Email address
• Phone number
• Company or organization name
• Project details and service inquiries
• Information submitted through contact forms, email communications, or consultations

Technical Information

• IP address
• Browser type and version
• Device information
• Operating system
• Website usage data
• Referring websites and pages visited
• Date and time of visits

Automatically Collected Information

Through cookies and analytics technologies, we may collect information regarding how visitors use our website to improve functionality and user experience.

2. How We Use Your Information

We use collected information to:

• Respond to inquiries and service requests
• Deliver website design, application development, IT support, consulting, training, and remediation services
• Communicate regarding projects, proposals, contracts, and support activities
• Improve website performance and user experience
• Analyze website traffic and visitor behavior
• Maintain security and prevent fraud or unauthorized access
• Comply with legal and regulatory requirements
• Protect our business interests and enforce our terms and conditions

We collect only the information necessary to provide and improve our services.

3. Cookies & Analytics Technologies

Our website may use cookies, tracking technologies, and analytics tools to improve website functionality and understand visitor interactions.

These technologies may be used to:

• Remember user preferences
• Improve website performance
• Analyze website traffic
• Measure visitor engagement
• Support security and website administration

We may use services such as:

• Google Analytics
• Microsoft Clarity
• Website monitoring and analytics platforms
• Performance and security monitoring tools

Most web browsers allow users to manage cookie preferences. Disabling cookies may impact certain website features and functionality.

4. Sponsored Content, Brands & Advertising Data Use

CodexMotive may display references to technologies, products, services, vendors, business partners, or brands for informational, educational, or promotional purposes.

If we publish sponsored content, advertisements, affiliate partnerships, or promotional materials:

• Sponsored content will be identified where applicable.
• We do not sell personal information to advertisers.
• Advertising or analytics providers may collect limited technical information through cookies and similar technologies.
• Third-party providers may process information according to their own privacy policies.

Users should review the privacy policies of external websites before providing personal information.

5. Data Retention

We retain personal information only for as long as necessary to:

• Deliver requested services
• Maintain client and business records
• Fulfill contractual obligations
• Resolve disputes
• Meet legal, regulatory, accounting, and reporting requirements

When information is no longer required, it will be securely deleted, anonymized, or destroyed using reasonable safeguards.

6. Your Rights Under Canadian Privacy Laws

If you are located in Canada, you may have rights under applicable privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.

Subject to legal limitations, you may have the right to:

• Access your personal information
• Request corrections to inaccurate information
• Withdraw consent where applicable
• Request information about how your personal information is used
• Request deletion of information where legally permitted
• Submit complaints regarding privacy practices

To exercise your rights, please contact us using the information provided below.

7. Third-Party Services & Data Sharing

We may share information with trusted third-party service providers that assist us in operating our business and delivering services.

Examples include:

• Website hosting providers
• Cloud service providers
• Email and communication platforms
• Analytics providers
• Security monitoring providers
• Payment processors
• IT support and infrastructure providers

These providers are authorized to access information only as necessary to perform services on our behalf and are expected to maintain appropriate security and confidentiality measures.

We may also disclose information:

To investigate suspected fraud, security incidents, or policy violations

To comply with legal obligations

To respond to lawful requests from authorities

To protect our legal rights, property, or business interests

8. International Users

Our website and services may be accessed by users outside Canada.

By using our website, you acknowledge that information may be processed, stored, or transferred to jurisdictions where privacy laws may differ from those in your country of residence.

We take reasonable steps to ensure personal information remains protected through appropriate safeguards and security measures.

9. Children’s Privacy

Our website and services are intended for businesses, organizations, and individuals over the age of 18.

We do not knowingly collect personal information from children. If we become aware that information has been collected from a child without appropriate authorization, we will take reasonable steps to remove that information.

10. Security Practices

CodexMotive implements reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, loss, misuse, or destruction.

Our security practices may include:

• Secure website hosting
• Access control mechanisms
• Authentication and authorization controls
• Software updates and patch management
• Data backup procedures
• Encryption technologies where appropriate
• Security monitoring and incident management practices

While we strive to protect personal information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

11. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, legal obligations, technologies, or business operations.

When updates occur:

• The revised version will be posted on this page.
• The “Last Updated” date will be updated accordingly.
• Significant changes may be communicated through our website or other appropriate channels.

Your continued use of our website and services following any updates constitutes acceptance of the revised Privacy Policy.

12. Contact Us

If you have questions about this Privacy Policy, your personal information, or your privacy rights, please contact us:

CodexMotive

Email: info@codexmotive.com

Website: https://codexmotive.com

Privacy Requests

To request access, correction, deletion, or additional information regarding your personal data, please contact us using the details above. We will respond within a reasonable timeframe and in accordance with applicable privacy laws.

Consent

By accessing or using the CodexMotive website and services, you acknowledge that you have read, understood, and agreed to the terms outlined in this Privacy Policy.